Reviews

Bella is great

It was quick droo off, and I was kept in the loop until pickup

Carl Ross is our new tech advisor replacing Sam Mendoza. There is an old saying, "first impressions are lasting impressions." I found Carl to be cordial like most of the staff there. Where I want to give him additional kudos is in the arranging for Uber to take me home, and then be picked up when vehicle was ready. This was not as straight forward as it appears. I inadvertently left my cell phone in Uber car that took me home. The service work on our vehicle wasn't completed until after Carl had left. Before leaving for the day Carl made necessary phone calls, on my behalf, that insured I not only got Uber ride back to dealership in a timely matter but also my phone was there when I arrived. I am so appreciative of Carl and the he manner in which he resolved "my problem." Through out this situation Carl kept me informed through my wife's phone. That to me justifies an excellent review. Thank you for the opportunity.

Tried to sell me unnecessary services when I went in only needing an oil change. Only when I was visibly crying at what my total would be for everything did the guy agree to only do an oil change.

Great service. Paul and Bella were wonderful.

My appointment was on time, friendly service, honest assessment of future needs. I recommend them and Mia was great to deal with.

Awesome customer service

Staff is always very friendly. Carl was so great to work with. Car was done and he ordered the uber for me with the time requested. Great service!!

Mia Luck was an awesome service employee and made the process very easy and simple.

Just purchased my 2026 GMC Sierra 1500 AT4 from Coulter Buick GMC, and the entire experience was top-notch from start to finish. The team made the buying process smooth, straightforward, and stress-free. A huge shoutout to Roberto—he was knowledgeable, professional, never pushy, and genuinely made sure I got exactly what I wanted. From the first conversation to driving off the lot, everyone treated me with respect and made me feel valued as a customer. If you’re in the market for a GMC or Buick in the Phoenix area, I highly recommend Coulter Buick GMC. I absolutely love my new AT4 and couldn’t be happier with my experience. 5 stars all the way!